Accessibility Statement

Our Commitment

Florida Gig Fleet is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

We believe that everyone, regardless of ability, should have equal access to information and functionality on our website. Accessibility is an ongoing effort, and we strive to make our digital platforms usable by all people.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

Florida Gig Fleet's website is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Accessibility Features

Our website includes the following accessibility features:

Assistive Technologies

Our website is designed to be compatible with the following assistive technologies:

• Screen readers (JAWS, NVDA, VoiceOver, TalkBack)
• Screen magnification software
• Speech recognition software
• Alternative input devices
• Browser zoom functionality (up to 200%)

Browser Support

Our website works best with the latest versions of:

Known Limitations

While we strive for full accessibility, we acknowledge the following current limitations:

• Some third-party content (such as embedded videos) may not be fully accessible
• Certain PDF documents may require accessibility improvements
• Some legacy content is in the process of being updated to meet current standards

We are actively working to address these limitations.

Physical Accessibility

In addition to digital accessibility, we ensure physical accessibility for our in-person services:

• Wheelchair-accessible facilities
• Accessible parking spaces
• Clear signage and wayfinding
• Accessible vehicle pickup and return locations
• Staff trained to assist customers with disabilities

Feedback and Assistance

We welcome your feedback on the accessibility of Florida Gig Fleet's website and services. If you encounter any accessibility barriers or have suggestions for improvement, please let us know:

When reporting an accessibility issue, please include:

• The page URL where you encountered the issue
• A description of the problem
• The browser and assistive technology you were using
• Any screenshots or error messages (if applicable)

Alternative Formats

If you need information in an alternative format, we can provide:

• Large print documents
• Audio descriptions
• Plain text versions
• Documents in accessible PDF format
• Phone or video consultations as an alternative to online forms

Please contact us at info@floridagigfleet.com or (813) 591-0860 to request alternative formats.

Ongoing Efforts

We are committed to ongoing accessibility improvements:

• Regular accessibility audits and testing
• Staff training on accessibility best practices
• User testing with people with disabilities
• Continuous monitoring of WCAG guidelines and best practices
• Partnerships with accessibility experts and organizations

Formal Complaints

If you are not satisfied with our response to your accessibility concern, you may file a formal complaint:

1. Contact our Accessibility Officer at accessibility@floridagigfleet.com
2. Provide details of your concern and previous correspondence
3. We will investigate and respond within 10 business days

You also have the right to file a complaint with:

• U.S. Department of Justice - Civil Rights Division
• Florida Commission on Human Relations